Here's What We Do Better
Countertrade Pte Ltd seeks an exceptional Client Retention Champion to proactively deepen loyalty with guaranteed sales contract buyers to achieve unprecedented customer lifetime value through five-year renewals and relentless pursuit of mutual growth.
In this crucial role you become our clients’ biggest advocate, orchestrating retention across functions by ensuring flawless services and executive partnership. You implement plans addressing needs before they churn and reinforce our centrality in their strategic plans. You think years ahead, not quarters.
our Client Retention Champion you expand contract renewals and opportunity by embedding our offerings into their enterprise DNA—making us their indispensable growth catalyst achieving together what neither could alone. You turn partners into devotees.
- Build C-suite connections marked by trust in our central, enduring role in their ascent.
- Orchestrate white-glove onboarding/integrations ensuring seamless adoption.
- Monitor account sentiment with early alerts to mitigate risks real-time.
- Provide CSM training to foster customer-centric cultures focused on mutual growth goals.
- Architect long-range acquisition/retention plans to fortify position within their strategic blueprint.
- Lead expansion initiatives like contractual. performance reviews and capability build-outs.
- Direct renewal negotiations securing expanded, elongated enterprise contracts.
- Bachelor’s degree in Business, Marketing or related discipline.
- 7+ years securing multi-million dollar contract renewals and expanded revenue footprint via VIP customer experience.
- Strong executive presence with ability to convey ROI of disproportionate investment in best-fit partners.
- High emotional intelligence balanced with financial modeling analytical abilities.
- Proven innovator who builds and scales retention playbooks associated with maven-level client achievement.
- Monthly salary: $15,000.
- Annual salary: $180,000.
- We invest in top-tier talent to permanently infuse our offerings’ indispensability into the client’s enterprise DNA and trajectory.
- If you thrive when client victory and innovations become fully unified through a shared path of uncommon partnership, visionary leadership and limitless ambition, we invite you to apply to join our team.
- At Countertrade Pte. Ltd, guiding organizations into the stratosphere by elevating client stickiness and lifetime value is our purpose. We seek Retention Champions who align to this mission—DEVOTED experts cementing our offerings as the engines empowering partners to feel emboldened in redefining what is achievable through a foundation of trusted alliance.
- If this resonates like destiny knocking, we invite you to apply below. The next chapter of unprecedented loyalty, innovation and united success awaits…
You belong here fostering a cohort of devotees who swear by the central role our guaranteed revenue models play in fueling their achieved aspirations previously deemed implausible. Let’s talk. Opportunity awaits…